FAQs

Newtown – We are located on Nicholas Street around the corner from Enzo Pennys butcher.

Leopold – The Birch Room is located at the end of Ash Road. The rooms are located to the right of the steel shed past the green hedge.

Bannockburn – Golden Plains Medical Centre is located on Geelong Road on the South side of the train line.

Newtown – There is plenty of parking in front of the building and along Nicholas Street.

Leopold – Plenty of parking available at The Birch Room in front of the steel shed.

Bannockburn – Large parking area located at the rear of the practice.

If it is your first visit, please allow for 1 hour, except for 30mins for General Podiatry. You will be advised before your appointment through booking confirmation or staff as to how long it will be.

Along with yourself please bring any relevant imaging such as Xray’s, MRIs, Ultrasounds ect that you may have. Any referral you may have been given from Doctors or others. If you are seeing the Podiatrist please bring any relevant footwear, such as shoes you work in, run in, play sport in or is giving you pain. If you are able to wear or bring with you shorts or active wear, this will allow us to assess the lower limbs much more effectively.

We have a 24-hour cancellation and non-attendance policy. Please notify us as soon as you are able so we can offer the time to someone else. Failure to notify us of your cancellation may incur a $40 charge.

We have an onsite HICAPS machine to claim any Health Fund rebates for Physiotherapy and Podiatry (please check your health fund for rebates as each fund and level of cover is different). We are also able to claim GP referred care plans on site (please note there is a gap after a care plan rebate depending on your appointment).